Terms of Service

1. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services.

These terms apply to all visitors, users, and others who access or use our services. We reserve the right to modify these terms at any time, and your continued use of the website following any changes constitutes acceptance of those changes.

2. Description of Services

Caskade provides marketing services including public relations, media outreach, reputation monitoring, sentiment analysis, and community engagement strategy. Through our website, we offer information about these services, the ability to contact us for inquiries, and resources related to marketing and brand strategy.

The specific services provided to clients are governed by separate service agreements. These Terms of Service cover your use of our website and the general relationship between you and Caskade when you interact with our online presence.

3. Acceptable Use Policy

When using our website and services, you agree to use them only for lawful purposes and in accordance with these Terms of Service. Specifically, you agree not to:

• • Use the website in any way that violates applicable local, state, national, or international law or regulation
• • Attempt to gain unauthorized access to our systems, servers, or networks
• • Transmit any material that is defamatory, offensive, or otherwise objectionable
• • Engage in any activity that interferes with or disrupts the website or servers
• • Use automated systems or software to extract data from the website without permission
• • Impersonate or attempt to impersonate Caskade, our employees, another user, or any other person or entity

Violation of this acceptable use policy may result in termination of your access to our website and services, and we may pursue legal action if necessary.

4. Service Access and Availability

We strive to maintain consistent availability of our website and services, but we cannot guarantee uninterrupted access. The website may be unavailable from time to time due to:

• • Scheduled maintenance and updates
• • Technical difficulties or system failures
• • Circumstances beyond our reasonable control
• • Security-related issues requiring immediate attention

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We will not be liable for any modification, suspension, or discontinuance of the website or services.

5. User Accounts and Registration

Currently, our website does not require user registration for general browsing and inquiry submissions. Should we implement user accounts in the future, you will be responsible for:

• • Maintaining the confidentiality of your account credentials
• • All activities that occur under your account
• • Notifying us immediately of any unauthorized use of your account
• • Ensuring that your account information remains accurate and up to date

We reserve the right to suspend or terminate accounts that violate these Terms of Service or engage in prohibited activities.

6. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Caskade or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not:

• • Reproduce, distribute, modify, or create derivative works from our content without express written permission
• • Use our trademarks, service marks, or trade names without authorization
• • Remove or alter any copyright, trademark, or other proprietary notices
• • Use our content for commercial purposes without a license

7. User-Generated Content

When you submit content through our contact forms or other communication channels, you grant Caskade a non-exclusive, royalty-free license to use that content for the purpose of providing our services and communicating with you.

You represent and warrant that any content you submit does not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights, and that you have the right to grant us the license described above.

8. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Caskade. We provide these links for your convenience, but we do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.

You acknowledge and agree that Caskade shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of any third-party content, goods, or services available through such websites or resources.

9. Service Modifications and Updates

We continuously work to improve our website and services. This means we may:

• • Add, modify, or remove features and functionality
• • Update the design and layout of our website
• • Change our service offerings or pricing
• • Implement new technologies or systems

We will make reasonable efforts to notify users of significant changes, but we are not obligated to maintain any particular features or services indefinitely.

10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Caskade disclaims all warranties, including but not limited to:

• • Implied warranties of merchantability and fitness for a particular purpose
• • Warranties regarding the accuracy, reliability, or completeness of content
• • Warranties that the website will be error-free or uninterrupted
• • Warranties that defects will be corrected

We do not warrant that our website or services will meet your requirements or expectations, or that the results obtained from using the website will be accurate or reliable.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Caskade and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

• • Your access to or use of (or inability to access or use) the website or services
• • Any conduct or content of any third party on the website
• • Any content obtained from the website
• • Unauthorized access, use, or alteration of your transmissions or content

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Caskade and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the website.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or your use of the website shall be resolved in the courts of competent jurisdiction in the United States.

You agree to submit to the personal jurisdiction of such courts and waive any objection to the exercise of jurisdiction or venue in such courts.

14. Dispute Resolution

In the event of any dispute arising from or relating to these Terms of Service, the parties agree to first attempt to resolve the matter through good faith negotiation. If the dispute cannot be resolved through negotiation within thirty days, either party may pursue other available legal remedies.

We encourage open communication and are committed to working with you to resolve any concerns or issues that may arise.

15. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, such provision shall be severed from these terms. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Caskade on the website, constitute the entire agreement between you and Caskade regarding your use of the website and supersede all prior or contemporaneous communications and proposals, whether oral or written.

17. Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be communicated through a notice on our website or via email to registered users.

Your continued use of the website following the posting of changes constitutes your acceptance of such changes. If you do not agree to the modified terms, you should discontinue your use of the website.

18. Contact Information

If you have questions or concerns about these Terms of Service, please contact us through our contact page. We are here to address any issues and provide clarification when needed.